Tazeniq

Support

Support Center

Practical help with orders, delivery, warranty, repairs and payments — from people who know the products.

Help topics

What do you need help with?

Track My Order

Order tracking arrives with customer accounts. For now, message us with your order reference.

Delivery

Kaduna local delivery, pickup and nationwide delivery. Timelines are confirmed at checkout.

Returns

Report a fault or wrong item within 7 days of delivery with the original packaging.

Warranty

Warranty length is listed on each product page and confirmed on your receipt.

Repairs

Repairs are handled through vetted partners. Send us the device details to start.

Product Support

Setup questions on phones, networking, smart home and security devices.

Payments

Transfer and pay-on-delivery today. Card payment is being prepared.

Account

Customer accounts, saved addresses and order history are in progress.

Support ticket

Open a ticket

FAQs

Frequently asked questions